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Cards, Letters, and Emails

December 2009

"We truly appreciate your hard work and awesome product and look forward to another year of prosperity."

R. & I.B.
Topeka, KS


December 2009

"I sincerely thank you for your advice/suggestions and quicker-than-I-deserve service over the years. I recommend the product highly, and interestingly there are two ladies in our rather small office who are re-doing bathrooms and both are using Onyx (through contractors). I wish I could take credit, but it is the pro's who made the recommendation. I just reinforce the wisdom of their choices!"

S. H.
Liberty, MO


December 2009

"I LOVE my lavatory top. It looks better than the marble I have in another bathroom!"

J. G.
Cuba, MO


December 2009

"I just wanted to say thanks for everything the Onyx team did to accommodate me recently. We had ordered a standard bath vanity top that had a problem of not fitting very well. You offered several solutions and ultimately helped me decide the best solution was to re-do the counter top in a custom size. The fact that Onyx did this at no charge to me, and turned it around in about 3 days, is just unbelievable! I've got two more bathrooms to re-model. They will both have Onyx countertops! Many thanks!"

B.O.
Leawood, KS


December 2009

"We have decided that we are primarily using Onyx pans for our jobs. We have had too many complaints about slippery acrylic pans. Your pans have never had a complaint about a slippery floor."

K. & L.B.
St. Paul, MN


December 2009

"Just had to let you know that I love my new vanity top! We chose the Indian Summer color with the wave bowl and a halo. Our plumber just finished installing it. We definitely made the right choice! Thanks!"

D. & S.B.
Lebanon, IL


December 2009

"Hey guys, the shower base looks great! Thank you!"

C. & L.F.
Conroe, TX


November 2009

"Hi! We just had onyx installed in our bathroom. We absolutely love it! Great product. We are now thinking about redoing our master bath with it."

C.S.
Ballwin, MO


November 2009

"We purchased a shower and lavatory, and absolutely love them!! Your customer service people have been very helpful. I want to tell you how impressed we are with your company and your products. In this day of reduced customer service in almost every industry, it is truly a joy to find a company that still believes personal service is important! I like being able to reach a real person when I call, and it's always been someone who makes me feel as if he cares about my problem and seems anxious to help. I have told everybody I know about Onyx, and will continue to do so. Keep up the good work."

T.D.
Wagoner, OK


November 2009

"Hi, I kicked my tub to the curb and every time I get in my Onyx shower it makes my day! I love your product, Thanks."

A.C.
Topeka,KS


November 2009

"Thanks so much for chatting with me yesterday about the dripping problem. The instructions and photos were excellent, which doesn't surprise me coming from Onyx. You folks have been great from start to finish on this project, and I look forward to making more purchases from you in the future. I can't tell you how great it feels for a plumbing novice like me to get the help I need quickly and courteously. It's a pleasure doing business with you, and with Onyx."

L.S.
Boulder, CO


November 2009

"Hello, We just completed installation of a custom lavatory in our main bathroom. It is beautiful and really enhances the new look of the remodel."

R.F.
Derby, KS


November 2009

"Once again you have been very helpful. Thank you! I hope to order soon. You guys are great to work with. I tell people about your great customer service all the time."

T.M. and C.M.
St. Charles, MO


November 2009

"Please say thank you to all of the folks who seem to take customer service seriously. What a pleasure."

G.C.
Franklin, OH


October 2009

"Thanks so much and thanks for being our favorite vendor with your outstanding customer service."

T.M.
Overland Park, KS


October 2009

"THANK YOU ALL, YOU ARE A WONDERFUL TEAM! Every time I call, I get the proper answers and help I need to get my order in. Thank you for your support. I look forward to a fantastic 2010 year."

B.R.
San Marcos, TX


October 2009

"I love the onyx product and I am very excited to be installing your shower. I cannot wait to see how the slate walls turn out! I also got the new wave bowl for my vanity which was not a standard thing a year ago when I remodeled my main bath. I was very happy to see it available at no additional cost this year. Thank you so much again!"

A.R.
Pierce, NE


October 2009

"We LOVE the shower and vanity tops! They are beautiful! We are going to remodel a smaller bathroom and going with Onyx again. Thanks for making such a beautiful, quality product!"

K.&D.F.
Cozad, NE


October 2009

"Thanks for the quick quote. The reasonable price makes this a great alternative to a traditional site built (tiled) pan. The cheaper white plastic pans are just too stark and low budget looking, and tile grout lines on a tiled floor are a pain to keep clean. I'll get back to you with an order."

M.G.
Phoenix, AZ


October 2009

"I want to thank you for a quality product, quality packaging and the speed in which we received our initial color samples. Again, thank you for your product and excellent customer service. We are looking forward to many years of enjoying our new bath. We would highly recommend your product and company to friends."

S.D.
Columbus, OH


October 2009

"I just wanted to let you know that I was at (our customer's) home yesterday. They did their shower in Driftwood, and it is absolutely beautiful! The ordering process was so simple, and the customer is thrilled. We have been very impressed with your service and are looking forward to doing more business with you. Thank you!"

V.H.
Herculaneum, MO


October 2009

"We're finished redoing the bathroom and your shower unit gave it the finished look. It turned out great!"

U.A.
Lexington, TN


October 2009

"In EVERY SINGLE ONE of the places we've stopped that sell Onyx products – every one of the salespeople made the same (unsolicited) comments: “The people at Onyx are the BEST people you'd ever want to do business with! They are friendly, helpful, and they all make you feel like they care about you. Plus, Onyx stands by its product, so if you ever have a problem, they're just the nicest bunch of folks! They'll go out of their way to help you!” One salesman told us, “In all the years I've been selling, the people at Onyx are BY FAR the Number One best people I've ever dealt with.” Remodeling is an expensive, stressful situation. Choosing Onyx products was probably the easiest decision we've ever made! Congratulations to everyone at Onyx, and thanks again for your help!"

L.K.
Wichita, KS


October 2009

"We installed the shower door. It looks great and works very well. Thank you for all your help. You and the Onyx company are fantastic."

J.A.
Warrensburg, MO


October 2009

"I'm impressed with the way your company packed our new top. Everything was exactly as we ordered, the quality was outstanding and you delivered it when you said you would. The halo was also done beautifully; we're very pleased. To find a company that takes such pride in their products & turning out top quality is a very rare find these days. I feel very lucky to have found such a company & will recommend you to our friends & family. Thank you again."

K.W.
Independence, KS


September 2009

"I purchased a shower unit last year and liked it so much I'm planning to replace a second shower in the house. Great product!"

J.L.
Gate City, VA


September 2009

"Hello to all my friends at The Onyx Collection! We are very excited to display one of your shower units and certain this will lead to more sales! Nothing pleases us more than to support a local company and buy American made products! Onyx Collection is our first recommendation to our customers and we look forward to top sales of your high quality products."

S.C.
Liberty, MO


September 2009

"We were told how wonderful Onyx is. Then, I went to your web site and was more impressed. I love the fact that my vanity top will match my shower color. Thanks so much again."

C.C.
Slater, IA


September 2009

"Your company just made a custom shower base according to my measurements and I just picked it up yesterday-- I must say it's a beautiful piece and fits my dimensions perfectly. A job well done! Thank you for the prompt service on the base, in only a little over a week!"

D.M.
Independence, KS


August 2009

"Thank you for your promptness. The person I dealt with was very helpful and great to work with. It was greatly appreciated and unusual for this day and age."

V.W.
Elwood, NE


August 2009

"I am 76 yrs old; I have dealt with numerous purchases from homes to cars and appliances. No company has been more ready to take care of a consumer and honor their warranty. All of your employees have been helpful and courteous. Thank you!"

M.H.
Brentwood, MO


August 2009

"You are the best!! Thanks so much for your great customer service."

S.L.
Burwell, NE


August 2009

"I purchased a counter top in the spring. I have been so pleased with the top and your customer service. I am now going to remodel another bath, with shower and counter. Thank you!"

C.M.
St. Charles, MO


August 2009

"I wanted to send you the photos of my bathroom that has been designed around the lavoratory that you guys were so great to make for me! I couldn't be happier with the end results, and have repeatedly sung the praises of your company! Please tell everyone involved of my genuine appreciation."

C.G.
Wichita, KS


August 2009

"Thanks again for you help and promptness in replacing this broken base. My customer was very appreciative. I continue to tell my customers what a great company and product Onyx is. Thanks again!"

D.P.
Hays, KS


August 2009

"Thank you so much for all that you and your company have done for us! Everyone that works in your customer service department is wonderful! The delivery time and service is second to none! You have built a great company. I am so happy that we were able to find you and have this great option to offer our clients! Thanks again for all that you have done for us, and we look forward to a long-lasting partnership with you and your company. Thank you!"

K.G.
Peoria, IL


August 2009

"Serviceman, Repaired, Free, Under Warranty? Wow!! Those are words you just do not hear anymore. I must say that your product is beyond compare!! Top notch craftsmanship and made in the USA; it is better than any company overseas. But the service after the sale is totally mind-blowing. Keeping a mobile repairman really is a good testimony as to your quality company. Thank you for a quality product and the service after the sale."

B.L.
Brandon, SD


August 2009

"I purchased a shower unit last year and liked it so much I'm planning to replace a second shower in the house. Great product!"

J.L.
Gate City, VA


August 2009

"We talk to a lot of people about your product(s). Maybe you will eventually get some referrals from us!! Have a wonderful week, thanks again for sharing."

R. & P. M.
Minneola, KS


August 2009

"Thanks so much!!!! I hadn't thought of Pledge. I use it on our kitchen counter tops all the time and it works fantastic! Used the vinegar this morning and just finished with the Pledge; my shower looks like new again. Thanks again!"

D.H.
Burlington, KS


August 2009

"I just wanted to let you know that we now have four Onyx Collection vanity countertops and they look great! The quality of these countertops equals your excellent customer service. There are only a few companies that I have encountered that can both excel in their products and customer service. There's a reason why you receive such glowing accolades! Keep up the great work!! You guys are the best."

B.W.
Lenexa, KS


July 2009

"We have two showers from your company, and we love them. Thanks!"

T.B.
Troy, IL


July 2009

"I cannot tell you enough how much I appreciate calling your number and talking to real people. In this day and age, that is nothing less than amazing. Every single person has been personable and helpful and fully informed--another amazing aspect of your company. The Onyx is beautiful. We have already had three neighbors come by to see the one finished unit and they, too, have marveled at how beautiful the Onyx is . . . thank you again for your prompt reply and the courtesy of a wonderful staff."

D.W.
Barnhart, MO


July 2009

"Thanks for all your assistance and for providing such a wonderful product and service. I wanted to drop you a short note & thank you for all your help with our new neo angle shower installation. We are very pleased not only with the quality of material and construction of our Onyx shower, but also the service provided by you and Onyx was unparalleled. One of our wall panels was damaged in shipment and discovered at the time of installation. A new panel was fabricated immediately and shipped to our home in a matter of a few days! The new panel was a perfect color match and allowed our installer to complete the work on time and on budget. Every morning when I wake up and shower, I enjoy the feel of the finish of the base under my feet! The slate finish on the wall is a snap to squeegee down afterwards as well. I'm certain this shower will last the life of my home."

B.S.
Rochester, NY


July 2009

"Thank you so much for your friendly and efficient response!"

J.C.
Westfield, NJ


July 2009

"I can't believe the customer service I got regarding your product! I have an unbelievably ugly bathroom and I didn't know how I was going to install a new sink. I had never heard of offset sinks. Wow! And your solid shower floors are amazing! I am elated about the non-gloss finish, also! My bathroom is going to be remodeled using your products. I am so excited! THX!"

M.T.
Ortonville, MN


July 2009

"Thanks so much for your help. Your customer service is great!"

J.S.
Coleridge, NE


June 2009

"Many thanks. It's nice to do business with a company who goes the extra mile to please the customer. It's a refreshing change these days. Thanks again."

B.Y.
St. Louis, MO


June 2009

"Thanks for the speedy reply. I got the shower base and sink and everyone loves it."

R.G.
Suttons Bay, MI


June 2009

"What great customer service! Thanks so much."

L.B.
Lebo, KS


June 2009

"Wow - thought for the quality of the Onyx brand it would be a lot higher priced than the competitors out there who don't have nearly the great quality of Onyx."

S.G.
Phoenix, AZ


June 2009

"I got your company name from my mother. Her sister has also used your product, and they have been very happy!"

S.T.
Shakopee, MN


June 2009

"Thanks so much for your prompt service. I'm looking forward to having your products in our remodeled bathroom."

S.M.
Tecumseh, NE


June 2009

"Thank you very much. I cannot believe your customer service. A tech came to my house, and he said that the top could be replaced (at no charge!). I have raved ever since about your product and the excellent customer service after the sale to anyone who will listen."

K.V.
Wichita, KS


June 2009

"I was sitting here at my office thinking....what has happened in this country. Big companies gone; WHY, because they don't have your policies and people like you are not running those companies.... Quick Response, Friendly, Decent Repair policy, NO NONSENSE!!! Maybe it is because you are a company that still knows how to do business and treat people. Guess what....I am going to tell about 50 people about Onyx, your company, your product (this is my second) and hope they tell 50 more. Keep up the good work... Thank you....Keep doing business this way....I have another bath to redo......"

W.Y.
St. Louis, MO


June 2009

"The shower door arrived and it looks great. I just wanted to tell you thank you for all of your hard work (and patience) with all of our requests and questions. I won't hesitate to use you guys in the future or to refer you to family and friends. Thanks again."

K.S.
Emporia, KS


June 2009

"Thank you for a wonderful product and excellent customer service - always!"

G.W.
Spearville, KS


June 2009

"I love the color and look of my new bathroom vanity."

C.S.
Ness City, KS


June 2009

" I just had an Onyx shower installed. It is really beautiful."

J.S.
Warsaw, MO


June 2009

" I ordered three lavoratories, and couldn't be happier! Thanks!"

C.G.
Wichita, KS


June 2009

"You designed our shower wall with a dolphin, (custom inlay,) on it, and it is just beautiful. I love it!!! I feel a calming sense of peace when I climb in the shower and see the dolphin. With the color of the wall, it's almost like you're looking out a port hole and seeing a dolphin swimming just outside your ship.

I just wanted to be sure and let you know that you've done a wonderful job with it, and I am so appreciative! Thank you! "

S.D.
Kansas City, MO


May 2009

"I want to say a big thank you for your promptness. I was able to choose two beautiful countertops, and I couldn't have done it without your help. So thank you, thank you. I can't wait to get my new countertops."

T.F.
Broken Arrow, OK


May 2009

"I was especially impressed with the personal service you provided. You seldom see that nowadays. I'm looking forward to having your product in my home for years to come. Thank you again. You have a very nice product."

D.H.
Des Moines, IA


May 2009

"You really have a great product and the shower, countertop and sink look very nice. I am very happy with everything. Everyone at Onyx has been so extremely helpful. Thanks for everything that everyone has done to help with this project and the issues I encountered. True customer service is such a rarity, but you have proven that it is still alive and well in Belvue, Kansas."

D.H.
Kansas City, MO


May 2009

"We love our Onyx custom shower and lavatory and show it off to anyone who will look at it. Thanks!"

D.B.
Minden, NE


May 2009

"Thank you so much for the quick, efficient service. VERY impressive!"

K.A.
Manchester, MO


May 2009

"I just wanted to say how happy we are with our sink and we have been so impressed with your business sense. We make a point of telling everyone we know about a place that we know that has a great work ethic and we highly recommend you. "

N.A.
Alameda, CA


April 2009

"I just wanted to say thanks. You all provide very good customer service. I'm really glad I went with Onyx for my two bathroom remodels."

C.C.
Maryland Heights, MO


April 2009

"Thanks so much. I LOVE this stuff! Can't wait to see my bathroom in it."

S.S.
Tulsa, OK


April 2009

"I would like to thank you for your continued support. Your work still continues to be the best and your workers most friendly. I highly recommend to future clients your services. I have been dealing with your company now for over 5 years and have been very satisfied with your work. Thanks again."

J.R.
Ottawa, KS


April 2009

"Thanks for all of your help. We cannot wait to get the shower installed and start using it. You have the best product by far that I have seen on the market. Your base is made very well. Thanks again."

B.R.
Chattanooga, TN


April 2009

"Your distributor commented that I would receive excellent cooperation from the Onyx Collection and you sure proved that! I'm always impressed and intrigued by quick, competent service and I have an utmost respect for it. As our environments are changing so much and often, it is so good to find sincerity and efficiency at hand!"

L.S.
York, NE


April 2009

"Starting on bathroom #2! Satisfied returning customer!"

D.O.
St. Marys, KS


April 2009

"Thanks for great customer service."

C.R.
Kansas City, MO


April 2009

"Yes, there are still good people, just hard to find. Your help and support has helped me get through all the unbelievable hurdles this project and I have encountered. You have gone above and beyond the call of duty. Thank you."

T.W.
Carbondale, IL


April 2009

"We received our vanity top and it is BEAUTIFUL!! I love it and it looks great in the room. Thanks again for all of your help and for delivering a beautiful product!"

M.W.
St. Louis, MO


April 2009

"We are really impressed with your promptness and with the product. Thank you."

J.B.
Arkansas City, KS


April 2009

"We are really impressed with your company; keep up the good work!"

D.G.
Kansas City, MO


April 2009

"I purchased a shower base and walls recently and just had them installed. They look absolutely beautiful. Thanks!"

J.P.
Crum Lynne, PA


March 2009

"As usual, quick professional service from you and your staff. My wife and I sure enjoyed how your product improved the appearance of our master bath and can hardly wait to see the results of using the panels to surround a tub in the main bath. Thanks again for your assistance."

B.C.
Gladstone, MO


March 2009

"Thank you so very, very much for repairing my 13-14 year old bath lavatory tops. We have very hard water and I could not seem to get the hard water spots out of the sink area and around the faucets. You came yesterday morning, right to my home, and took out all the spots and scratches. You did a super job. The tops look soooo good. Better than new! Both countertops were looking so bad that I was ready to replace them. Now I have countertops that look new and you did all the work..at no charge. How awesome is that? Thank you ONYX for providing a reliable product as well as an unbelievable warranty after 14 years of use. Your website showed many of your products and I will keep your company in mind when we redo our showers."

C.S.
Lebanon, KS


March 2009

"Thank you for your quick response to fix my vanity top. When you came out you were very professional and did a wonderful job. Again thank you."

P.J.
Wamego, KS


March 2009

"In this day and age I seldom received such prompt customer service and I wanted to write and commend you for your organization and attention to detail. Thank you."

S.B.
St. Charles, MO


March 2009

"I want to extend my personal Thank You for your generosity and support given to us in getting our Onyx Display up. You and your Company are a real blessing in our lives and we are so grateful for everything you have done for us. Please let everyone know how much we appreciate all of their hard work in building, packing, and delivering our pieces for display. We love your products and all of our clients have been very pleased. It is a really beautiful option for remodeling!"

S.L.
Peoria, AZ


March 2009

"Love your product! My mom is now building and wants to use it too!"

K.B.
Wichita, KS


March 2009

"I was able to install both the panels the same afternoon that I received them. It makes the bathroom! I would recommend your product and service to all. This is the first time for me that product supplier and application went 100%. It all comes down to your commitment to detail and persistence to customer satisfaction. Thank you."

R.B.
Trenton, MO


March 2009

"I wanted to thank you for your handling of my customer's order. When she took the countertop home, her husband dropped it and broke off part of the backsplash. When she called you to find out what could be done, you sent her an entire new countertop without charging her. That was a wonderful thing and way beyond her (or our) expectations ."

A.S.
Lincoln, NE


March 2009

"We purchased a caramel counter top for our master bath, installed it, and it is awesome. Thanks."

C.P.
Lenexa, KS


March 2009

"Thank you! I keep forgetting to write and tell you that we LOVE our shower surrounds and sink/counter tops. We had them installed last year and simply love how easy they are to clean. We tell people about your product; we just love it!"

D.B.
Lake Zurich, IL


March 2009

"We love the job you did on our sinktop. Thanks."

N.B.
Crete, NE


February 2009

"All our customers simply love Onyx products. Never had one unhappy. These products become a focal point in a bathroom. My customers tell me about how good they look in place. People say over and over, 'This is what I have been looking for."

L.L.
Tulsa, OK


February 2009

"Your wave bowl in the Onyx top we displayed this weekend was a great success. Thank you for a great product"

S.L.
Salina, KS


February 2009

"I cannot believe that we still have a business that believes in service. You go beyond the expected. I cannot tell you how much this is appreciated. Thank you."

M.P.
Hoyt, KS


February 2009

"The Onyx shower panels and sinks all look very nice and appear to have great workmanship. You were very helpful when we were over to look at your products and pick out colors. Even at time of pickup, your employees were very helpful. Thanks."

D.M.
Monett, MO


February 2009

"Thank you for your patience and assistance. I just placed my order and am very impressed with the personal service you provided. Many thanks."

D.M.
Grandview, MO


February 2009

"This is the most incredible customer service response I have ever seen. Thank you very much!"

D.M.
Riley, KS


February 2009

"Just wanted to thank you for the quality and looks of the vanity top and shower base. I also was impressed by the color matched caulk you provided. We are putting it to good use."

K.K.
Wheaton, IL


February 2009

"I love this stuff!"

J.H.
Chamberlain, SD


February 2009

"We have received our new Onyx vanity top. Everything looks great! You guys have been very helpful, and the level of customer service you provide is unparalleled."

R.B.
Shawnee, KS


January 2009

"Thanks for your prompt reply. I installed the top this weekend and it looks great. We love it."

G.A.
Sioux Falls, SD


January 2009

"My Mom and Dad love their new onyx shower and vanity top! Great product! Thank you very much!"

J.&S.L.
New River, AZ


January 2009

"Thank you for a prompt response to my request for quotation and the color chips which arrived today. You represent your company in a way that instills customer confidence. My compliments to you and your company. I remarked to my wife this evening how impressed I was with everyone with whom I've had contact."

G.S.
Bay City, MI


January 2009

"We have already put onyx in a shower and we just love it; now we are doing a tub deck. Thank you!"

L.K.
Overland Park, KS


January 2009

"I want to thank you so much for turning my order so fast. You always seem to outdo yourselves with each challenge we throw at you. This one was an order placed on Friday and shipment was received on Wednesday of the following week. Awesome and many thanks for being an integral part of our professional team."

M.B.
Stillwell, KS


January 2009

"We were so unhappy with our bathroom for so many years but didn't know what to do about it. A wonderful man at our home improvement store introduced us to Onyx and after extensive review, we hired a contractor and absolutely LOVE it. Each morning when I shower, I am reminded how much I appreciate my bathroom and your attention to detail and customer service. We had a small problem with the shower floor and it was taken care of immediately and with professionalism. If you are looking for bathroom remodeling ideas, this is your stop! You will love Onyx! It is guaranteed!"

D.N.
Bartlesville, OK


January 2009

"Thank you so very much. The Gel-gloss arrived earlier this week. I cannot believe the service your company provides. I can count on one hand the businesses that go above and beyond what one could hope for...you're at the top of list. Thanks again."

D.L.
Wichita Falls, TX


January 2009

"The onyx shelf fits perfectly and looks great! Thank you for your help. If I know anyone re-doing their bathroom, I will definitely recommend your company! Thanks again!"

H.M.
Chesterfield, MO


January 2009

"We are remodeling a bathroom in our vacation home. We used your product in our previous home and really liked it."

G.M.
Broken Arrow, OK


January 2009

"Our shower done last year is marvelous! Now we want to do a tub surround."

E.K.
Ballwin, MO


January 2009

"Thanks for the tub surround and sink! I finally finished installing everything last night, and despite my lack of professional construction skill, everything looks great. The directions were very informative, and the sink and tub surround wall panels went in easily! I was surprised at how easy it was to cut, trim and smooth the material using my circular saw, rotozip, and sureform planing file! I am really happy with the results! Thanks again!"

J.M.
San Jose, CA


January 2009

"Your product is fabulous, as is the customer support and service. We recently had one of your reps come to our home to repair some screw holes left by the glass installers. Under less than ideal circumstances, he was able to repair the damage and make the holes disappear. Not only do you respond to a request in an expeditious manner but your people are very courteous and professional. Thanks again for such a great product and please be assured we will recommend you to all our friends."

M.P.
Jefferson City, MO


December 2008

"We love your product and the new look it will bring to our bathroom. Thanks!"

R.A.
Laramie, WY


December 2008

"Thanks so much for your quick reply. It has eased my mind tremendously. You are part of a breed that I thought had completely vanished from this country. Your attention to detail and level of customer service is stellar! I installed the Onyx panels today. Had to enlist a high school kid to help negotiate the 79x60 panel into place. That was a bear, but I could not be more pleased with the results. The adhesive blobs do indeed correct all sorts of flaws with the walls and surrounding studs. The final result is beautiful! Thanks for all of your advice and your wonderful product. Best wishes for a Blessed Christmas! God bless!!"

D.S.
Florissant, MO


December 2008

"Your product is awesome!"

K.N.
Lenexa, KS


December 2008

"This is the best company I've ever dealt with, as your response time and problem solving are fantastic. I have my chip repaired and both shower caddies installed. I'm very pleased with the results. You have a great product to work with."

R.G.
High Ridge, MO


December 2008

"Thank you so much for the fast and courteous service that you gave us. We love the new vanity top. Thanks again.

K.S.
Geddes, SD


December 2008

"Greatly appreciated the service I received on the repair of our other brand new Onyx shower base. I tell everyone about your product, service, and guarantee. Getting ready to remodel bathroom #2. Glad I can get samples without having to cart everything to a store to compare!"

J.C.
Guthrie, OK


December 2008

"I'm very impressed with what I've read and seen of your product. I'm anxious to get some samples to try out in our home, so that we can decide on the colors to use in our bathroom. Thank you for providing this service!!"

L.W.
Topeka, KS


December 2008

"It's been so nice doing business with you all. It's been a learning experience and I thank you very much for making it easy! Thanks again."

A. G.
Bonnyville, Alberta, Canada


December 2008

"I just wanted to thank you for the hospitality you showed us when we visited your plant. The new countertop was delivered in great condition by your driver, and he was very helpful. The top just looks beautiful. We both love the new color and finish. I am very impressed with the way you folks take care of your guarantee in order to achieve customer satisfaction. WE ARE SATISFIED!"

D. E.
Hutchinson, KS


November 2008

"Thank you for your prompt response and action in fixing our shower panels. You made our day."

R.S.
Washington, MO


November 2008

"Thanks for the promptness and good customer service you give to distributors and customers alike!"

P. L.
Topeka, KS


November 2008

"Just to let you know your advice was 'spot-on'. Many thanks; you've got a good product."

D.O.
Topeka, KS


November 2008

"Thank you for a great product and delivery. We had looked at your product on the web and in your catalogs. The installations went like clockwork. We love the product and so do our clients; we expect to sell some more from their word of mouth."

D.C.
LaGrange, IN


November 2008

"I just wanted to thank you for your great customer service. We placed an order and received it the next day. Everyone we talked with, either on the phone or by email, was great!
Thanks again.
"

R. O.
Centerville, KS


November 2008

"We just completed our master bathroom using Onyx Collection products. It looks fantastic! Comment from our friends is that the new bathroom looks like something straight out of Italy. Thanks!"

K. K.
Emporia, KS


November 2008

"All of you have been exceptional to work with; even being a small account, I have always received 100% perfect customer care. I love your product, and it truly makes my job easy without compromising quality."

D.O.
Loves Park, IL


October 2008

"Thank you so much for the wonderful customer service that your company has provided! The person who delivered the replacement sinks was great and very helpful. If you ever need testimonials to put in your material or on your website, please feel free to contact us or use any remarks written. We have told all our friends and neighbors of your phenomenal response. Thanks so much!"

S. S.
Reed Springs, MO


October 2008

"Have done several Onyx countertops, and just love them. Am buying another home and will want to replace its sinks with Onyx tops. Thanks!"

M.K.
Topeka, KS


October 2008

"I have to tell you, I have never found it so easy to deal with a company when I have had a problem before. I really appreciate your kindness and prompt attention. Thank you for making it so easy."

S. B.
Hutchinson, KS


October 2008

"I just completed the installation of the walls of an Onyx shower. I must say, the installation was very easy. The panels were easy to trim, and the adhesive is excellent. Thank you for your assistance in this project. I am very impressed with the product (as is my wife)."

C.O.
Florissant, MO


October 2008

"I would like to share a photograph of our new bathroom with you to be put on your website so you can see what a beautiful bathroom you helped us create. Thanks for a great product."

P. M.
Minneola, KS


October 2008

"Thank you for your help, your courtesy and also the complimentary adhesive for our new Onyx surround. You were very kind to advise what should be done and the steps were made easier in the completion of the beautiful bath surround. Again, my thanks."

D.T.
St Louis, MO


October 2008

"Our first of three bathrooms here at my home is almost completed. We love the look of your product. I will send you some pictures. Everyone in your office has been very helpful to me. That is something that means a lot and I do appreciate it."

M. S.
Omaha, NE


September 2008

"Just thought we would let you know that our new Onyx countertop was installed recently and it looks great in our showroom. Thank you for helping us update!"

CWP
Lawrence, KS


September 2008

"I just wanted to let you know how extremely pleased I am with my Onyx shower surround, countertops and whirlpool surround. I absolute LOVE them! The onyx is so easy to care for and really makes my bathroom look like a resort spa. Thanks again so much!"

K. A.
Carrollton, TX


September 2008

"I absolutely LOVE our onyx covered bathroom! When I am there, I feel like I live in a 5 star hotel!"

A. E.
Ballwin, MO


September 2008

"We LOVE our onyx shower and vanity top that we put in this spring. We are planning to start in the next bathroom soon."

D. B.
Florissant, MO


September 2008

"You have a very user friendly website. Thank you very much!"

L. D.
St. Louis, MO


September 2008

"We really like the vanity top; it looks great. Thanks for the follow up, that is service above and beyond the call! Love the product; it really looks rich!!"

J. N.
Olathe, KS


September 2008

"The counter top looks great! I also had another one made with the thicker edge and it looks wonderful! Thank you!"

P. M.
Tulsa, OK


September 2008

"You have the best customer service of any company I work with. Thanks!"

J. S.
Manhattan, KS


September 2008

"We have been associated with your fine company for almost 10 years and I have never been so well treated by any vendor since being in business. Your entire staff is the best in dealing with customer service issues. I am excited and energized to continue to sell your wonderful products. Thanks - you are fantastic."

G. S.
Broken Arrow, OK


August 2008

"We have told several friends how impressed we are to work with a company that really means 'customer satisfaction'. In recent years it has been difficult to deal with many companies when there is a problem. You people have renewed our faith that there still are companies that care about their work."

J. F.
Phoenix, AZ


August 2008

"Thank you so much for sending the silicone. I just finished putting the countertop in. It looks great and I am very happy with it. I did not expect the tubes when they arrived in the mail... especially at no charge! Again, I would like to express my sincere thanks for your superb customer service and going above and beyond what was expected."

M. R.
Sioux City, IA


August 2008

"Love the Onyx showers. Planning our new shower and vanity. I am anxious to place my order ASAP."

P. M.
Grain Valley, MO


August 2008

"Thank you very much for your excellent customer service in getting me a side splash that would work for my application. I installed it and it worked perfectly. I have told several friends about your company and will continue to recommend Onyx to anyone interested in upgrading their bathroom."

R. E.
St. Louis, MO


July 2008

"If you are ever in Wichita, come by to see our (your) bathroom. If you ever need a recommendation, let me know."

L. K.
Wichita, KS


July 2008

"This will be our 2nd purchase from you. We were so thrilled with the exceptional service in the past that we decided to do it again!"

C. L.
Olathe, KS


July 2008

"I must say, you have provided the absolute BEST customer service I have EVER received. Good service is rare anymore, but I have received some really good service from time to time and am happy to let companies know when they have performed exceedingly well. However, your service tops them all. I was beyond surprised and pleased when, just under 24 hours since I emailed your company, I found the silicone had been delivered ALREADY!!! I can't tell you enough how impressed I am. Thank you!!!"

L. D.
Kansas City, MO


June 2008

"I would like to take this opportunity to thank you for the years of excellent service and support we have received from your team. The level of service and customer support from your company has been above and beyond what I could expect. The Onyx Collection provides outstanding products and unmatched customer service. In over ten years of doing business with you I have never had a bad experience or felt our needs as a customer were not of the utmost importance to your company."

N. G.
Lawrence, KS


June 2008

"I want to thank your company for your assistance and advice in removing some scratches in a custom lavatory. You sent me some polishing compound which worked well to buff out the scratches. We have several of your products and are very happy with them."

N. S.
Sergeant Bluff, IA


June 2008

"I wish to thank you for replacing my onyx top free of charge after a 300 lb. stackable washer and dryer was dropped on it. I was flabbergasted that anything so kind and wonderful happened. I am glad I chose your onyx top product for my bathroom. It looks great."

P. W.
Great Bend, KS


June 2008

"Thanks for all your help online and on the phone. You can count on hearing from me when I do my other shower project."

M. V.
Southwick, MA


June 2008

"I am so excited about my new shower. You have a wonderful site for information. Every place I have gone that sells your product raves about what wonderful people you are to work with."

J. K.
Kansas City, MO


June 2008

"The Onyx Group is a class act. I will recommend your products and service to all my clients. My daughter is building a new home shortly and I will recommend she use your company for everything."

S. E.
Colby, KS


June 2008

"We received the shower base today and I just want to thank you for the great packing job you did and for keeping the transaction as it should be: simple, painless and on time!"

R.V.
Alberta, Canada


May 2008

"Thank you for the help. It is so nice to work with a company this is customer considerate. Great product, great people, refreshing."

E. V.D.
St. Peters, MO


May 2008

"We wanted to let you know just how much we appreciate how fast you have been able to send us the lavatory tops we have been ordering. We are proud to be one of your distributors and just wanted to let you know that we truly appreciate how well you treat us."

T.S.
St. George, KS


April 2008

"We want to express a very special thanks to your company. Your were so kind when we spoke to you about our concerns on the vanity countertop in our bathroom, and you were helpful and pleasant when you came to our home to share ideas and handle our concerns in a professional manner. We really appreciate your helpfulness and promptness and no charge for the services!"

N. & C. B.
Lincoln, NE


April 2008

"Your effort to help me in my moment of crisis is greatly appreciated. When I called you to inquire about moving up my order, you went into action. Not only did you do your best in trying to get my vanity tops to me on time, but you exceeded all expectations by getting them here earlier. Our new Onyx vanity tops look great. Also the new wave bowl is awesome. Thanks again for the courtesy and quick response."

J. & B. L.
Leawood, KS


April 2008

"Our bathroom sinks and countertops are beautiful and very rich looking, especially the fancy design countertop in the bathroom. People have commented they have not seen that design before - impressed!"

N. F.
Quincy, IL


April 2008

"I would like to thank you and your team for making my order on short notice and delivering it ahead of schedule. Thanks again."

D. R.
Fuquay Varina, NC


April 2008

"I would like to take this opportunity to thank you for standing behind your product and I would like to say that your employees I talked to on the telephone were very friendly and helpful."

S. D.
Kansas City, MO


March 2008

"Thank you for taking the time to show us around your plant. I was impressed by the work ethics of your people. I am also excited about the rapid growth of shower basins and surrounds ...also thrilled to to be able to order shower doors.

You have a great company, and a great product, but most of all you have great people to support your company and convictions - what an inspiration."

C. K. (Kitchen & Bath Designer)
Hastings, NE


March 2008

"... our walk in shower is great."

R. C.
St. Mary's, KS


March 2008

"We are writing you to tell you what a wonderful product we think you have.

We truly believe your counter saved our house from burning to the ground.
(Left a candle burning on their bath lavatory--lengthy note with all the details).

Any other counter would have caught fire and eventually the rest of the house on fire."

E. & J. R.
Agency, MO


March 2008

"Once again you guys are the best. Can't thank you enough for the help and awesome service you've given us."

D. A. (Purchasing Manager)
New Hope, MN


February 2008

"We couldn't do it without 'The Onyx Collection'. I have a lot of people now that ask if we can put in something cheaper. We just tell them that we do Onyx because it's the best and we really don't trust anything else. We won't sacrifice quality to save them a couple of bucks. Makes it simple for us. Thanks."

B. G.
Richland, WA


February 2008

"I have completed the shower portion of my job. (It looks Great!).

Thanks again for all of your help!"

D. H.
Algonquin , IL


February 2008

"Thanks again for your help! Keep up the good work in providing an absolutely excellent product.....we love ours!!!"

R. A.
Villa Grove, CO


February 2008

"The shower went in easily and should provide many years of service. Plus, it looks great. Thanks again."

C. P.
Boonville, MO


January 2008

"Thanks so much for replying to my message so quickly, yesterday. Your response beat the plumber by about 30 minutes. He had never worked with your product, but thought it was awesome! I'm glad I didn't have to help set it. My husband was home to help and I don't think I could have laid the pan down as softly as they did. Thanks again for your help. It looks beautiful!!"

L. V.
St. Louis, MO


January 2008

"By the way, I have several relatives in Kansas and enjoy visiting when I can.

I will highly recommend your product to others.

It's wonderful to get such a quality product that really is made in the USA!!"

D. K.
Rushville, IL


January 2008

"We love the Onyx that we had put in our bathroom. Do you do a kitchen countertop??"

L. G.
Independance, MO


January 2008

"The side splash looks great!

Thanks for your help and concern - you don't get that too much any more."

S. S.
Liberty, MO


January 2008

"By the way, we got one of your matching sinks and our bathroom looks soooooo great! Can't wait to redo our next bathroom with your products.
You people are too nice, don't find that much anymore."

Mrs. N. P.
Emporia, KS

double onyx collection shower base shower pan lavatory sink vanity top line
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