Cards, Letters, and Emails
“I wanted to thank you for setting up the service call to improve the finish on my Onyx shower base. Your service technician arrived right on time and was incredibly pleasant. I really appreciated him taking the time to explain what the problem was and what he did to fix it. He gives a great impression of The Onyx Collection and those who work there."
Jefferson City MO
“About 10 years ago we added a bathroom and installed an Onyx shower. We recently had a problem with the shower door hinge. I called your customer service department to find out what could be done. Your customer service and product support exceeded my expectations. Everyone I dealt with at Onyx was a credit to your organization. Thanks for running a first class company. I'll do my best to spread the word about your quality organization."
St Louis MO
“My wife and I love how the lavatory top turned out."
“Thank you for the outstanding service and for going above and beyond what I feel any other manufacturer would have. This level of service, and the quality products, is why Onyx will be at the top of our list when we have other projects."
“We have had an Onyx walk in shower installed and love it."
“Thank you! Everything that you guys do makes it a pretty easy sale for my customers. It’s a pleasure having one of the best products to offer potential customers."
“We had a shower and vanity/sink installed in our home in Florida with Mystique and Winter. We like the Onyx product so very much that we are going to have two vanities installed in our Wisconsin home."
“Thank you very much. I love the Onyx product. All of our bathrooms have Onyx vanities and showers. This was our last bathroom remodel to be done. Thank you,"
“We can’t tell you enough how much we appreciate you getting the shower ready so quickly! As always, your company has gone above and beyond!"
“Hi guys! My mother in law is thrilled with the results of the Onyx Subway tile panels I talked her into using in her kitchen. Being that we sell Onyx every day, I thought it would be a travesty to use tile, plus the fact I hate grouting. So this was truly a win, win situation. I want to thank all of you at Onyx for your kindness and the assistance you give us on our projects. Everyone at Onyx has been a total pleasure to work with and it makes our job so much easier and a product so much easier to sell having the confidence to tell a customer just how great you at the Onyx company are to deal with. It’s truly always a pleasure. All the best,"
“Thanks for all you all do. Great product, and the best customer service."
“Hello, A few years ago I bought a custom shower base from you guys and have been very happy with it. I am now looking at buying a standard 60"x34" (or maybe a 60"x36") medium height shower base in the Constellation color."
“I have been consistently impressed by the quality of service AND product from your company. From the order process, to the fabrication, packaging, shipping – every step of the way your business is handled at a high standard...that makes Onyx an absolute pleasure for me to recommend to clients and that the clients themselves love as well. Thank you for all that you do,"
“You have a wonderful product and I’m very happy to have done business with your company. Your employees were great to work with. I truly appreciate how your company worked with me. Again thanks,"
“Thanks so much. We love your products and they are so easy to sell!"
“Just wanted to say that I love your product & we are happy we made the decision to try it!!! Thanks again!"
“We installed our new countertops this weekend. They’re beautiful! They fit perfectly and the quality is exceptional! Everything needed to do the install was in the box, including clear instructions. I love that the person who makes each one personally signs their name. It shows ownership in the work and a sense of pride. Will highly recommend your product! PS: Love that it’s all Made in America!"
“We absolutely LOVE our vanity top. Have gotten many nice compliments on it. I will totally recommend Onyx to all our friends and family!"
“We all love the product and some of our contractors are starting to like it also. You guys are the best company that I have ever dealt with and I have been in this business for 38 years! Keep up the great work. Thanks again for all the help and support.”
“I had one of your Stone Tile showers installed in a new addition to my house about ten years ago. I LOVE IT!!”
“Love your products and service."
“We received the replacement panel ahead of schedule on Monday evening vs Tuesday morning. A big thank you to your driver for delivering in the snow. Very nice man, I'd say, also. We have installed it & all others along with corner trims & have another very happy customer with their Onyx shower system. Thank you for the speedy response time on making the new panel & getting it to us so quickly. Our customer was very delighted when I told her we would have the panel in less than 1-week delivered & installed. That's great customer service at its finest, again thank you."
“Thank you very much. I tell my customers that you guys are the best vendor I have worked with in my 37 years. Have a good one."
“My sister has installed this product and I fell in love with it. I have to re-do my bathroom and am interested in doing my shower in your product. I just need to decide on the colors. Thanks"
“Thanks! Love your company. You are all so good to work with."
“Love the shower and it looks fantastic!"
“Thank you for your cleaning tips. We have had our Onyx shower for over 10 years and it still looks new. I love it."
St Charles MO
“Hi! We had an Onyx collection shower base installed in our parents bathroom this past summer and we love it! "
“I have used your products in another bathroom and am very happy with the product quality and appearance. Thanks from a well pleased customer!"
“We have an Onyx shower, as well as an Onyx vanity top, and are very happy with both. Thank you."
“We recently had an Onyx custom shower installed and we love our new shower."
“I purchased an Onyx Shower surround and base in 2016 after much debate over whether to go with tile or solid material. I am so glad I chose Onyx! It is beautiful and so easy to clean. Now I am looking for a tub surround for my second bathroom. Thanks for making a great product!"
“My vanity top is already installed and I love it."
“We are in the process of remodeling our bathroom. To be able to have samples to compare right next to the vanity, that we will be needing the top for, was priceless. I am happy to report that what usually turns out to be a time-consuming decision without having everything right at our disposal to compare with, turned out to be a very quick decision for us by having the samples right there to see, next to our existing vanity and the true lighting the vanity top will be displayed in. Thanks to your impeccable service, I will be placing the order tomorrow for our Onyx vanity top thanks to your wonderful customer service. Thank you once again for having this free samples option available to us and also your very helpful Onyx website which helped us design our vanity top ourselves."
“Thank you so much!! You guys are great!! We love doing business with you and plan on growing the Onyx Collection in our showroom! Every customer we have sold Onyx to absolutely loves it!! "
“We certainly do appreciate the price decrease again this year. We don’t find many (or any) other companies lowering prices due to tax cuts or for any other reason. You have a wonderful product that we are happy to promote and the happiest and most helpful staff of all the companies we deal with. Thanks for the continued great service and prices."
Storm Lake IA
“Once again we want to thank you for being such a stellar company to work with. Onyx is such a great product, it makes us want to sell it. We get excited when someone starts a bath remodel, as we know they will be 100% pleased with their Onyx products. "
“We had an Onyx shower installed about a year ago. We love it!!!!"
“We love our Onyx shower! Thanks to you and your crew for helping us to meet our deadline for installation. Happy new Year!"
Jefferson City MO
“I've already installed an Onyx Coconut tub surround with a large soap caddy. We love it!"
“Thanks. We have your product in Kansas City and love it."
St Petersburg FL
“You guys are the best! Thank you so much for your great service, especially when I am in a bind. Thanks again!"
“Thank you so much! My husband and I were talking and you all at the Onyx Collection have the best customer service ever! You lead the way. Thank you!”
“I absolutely LOVE my Onyx shower, shower door and vanity top!"
“Had your shower installed, love it!"
“I would like to thank whoever, or just in general the team from the Onyx Collection. You guys are great. Love your product!"
“We completed the bathroom project thanks to your company's product, we feel like a HGTV makeover’s surprised homeowners. Thanks again. 1 Happy Customer."
“I have ordered two other full showers from Onyx. Love them! Thank you."