Cards, Letters, and Emails

 

April 2017

"We purchased an Onyx lavatory and I installed it myself...Ah really the wife helped at every step, she might have wanted to make certain I didn't mess it up. As it was 73" long it was great to have a second pair of hands. It installed without a hitch, loved it. We are going to be ordering an Onyx shower to replace the 45 year old fiberglass tub/shower that had served us well but need to be replaced. So, with that in mind, and as I have finished removing that old tub/shower I decided to watch the videos regarding the installation for the new shower. If the install goes as simply as the video seems to make it, I will be so thrilled I think I'll just take a shower to celebrate. The videos were so well made and the descriptions and tips the installer made as he did the video were, well, simply fantastic and I don't know how they could have given me more information short of having it done for me. I also want to say that the gentleman who was the "star" was fantastic. He spoke clearly and without hesitation, it was so obvious that he knew what he was doing. BTW, we love our new sink/lavatory. Thanks."

B.D.

Kasota MN


April 2017

"Wonderful....... we are thrilled with our new Dove Onyx shower kit and sink. Thanks for your excellent customer service."

R.&L.H.

Beloit KS


April 2017

"I received my replacement vanity top for the bathroom and wanted to let you know that it has been installed. It fits perfectly and looks great....thanks so very much for your fantastic warranty and your kind response. I have never been so impressed."

J.G.

Topeka KS


April 2017

"My new shower is finally finished. It took some work but it’s done. I just wanted to say thank you to the Onyx Collection for standing behind your warranty. You guys are the best company I have ever worked with, hands down. Your products are excellent and your customer service can’t be beat. I would not hesitate to give you a positive review or referral. In fact, I have already mentioned your product to a couple of friends who are thinking about bathroom remodels. Please, let me know if you need further testimonial to your product or customer service as I feel that is the least I can do."

S.S.

Fulton NY


 

April 2017

"Just want to take a moment to say how well your support staff has been for me. I have had to jump through some hoops lately with an add on or changes and everyone at Onyx has come through for me. Thanks again!"

R.W.

Topeka KS


April 2017

"We have an Onyx shower enclosure that we ordered. We are very happy with our shower and want to redo our other bathrooms."

D.S.

Albuquerque NM


April 2017

“Just a short note to express our gratitude on the outstanding courtesy and craftsmanship that was performed in our home by your employee yesterday.  We are very, very pleased with his work. Thank you.”

B.&S.D.

Norridge IL


 

April 2017

"We want to thank you very much for sending us a free tube of silicone. There are only a handful of companies that would send their product free of charge. Thank you so much.”

E.&S.B.

Lenexa KS


April  2017

“Just wanted to thank you for the great product and fantastic customer service! We could not be more pleased with our new “Onyx” bathroom! You make it so easy to advertise by “word of mouth” and refer your products to family and friends. Thanks again and keep up the good work!”

S.&A.G.  

Tuscola IL


April  2017

"Thank you so much!  Wonderful service, super professional tech, and a job well done!"

T.H.

Shawnee KS


April 2017

"We absolutely LOVE our new shower! So spacious and easy to clean. We get compliment after compliment :) Unfortunately, now my three teens want to take their showers in Mom and Dad's bathroom. Ha! Good job on a great product!!"

S.L.

Festus MO


 

April 2017

"Thank you so much!! That is amazing customer service!!"

S.O.

Overland Park KS


April 2017

"We have an Onyx shower that we love!! It's been seventeen years and still looks incredible."

 

M.B.

Lenexa KS


April 2017

"I recently purchased a shower kit and matching sink top from Onyx and I'm super happy with it. Thanks!"

A.B.

Leigh NE


 

April 2017

"Hello, My Onyx shower installation is complete and I absolutely love it. "

H.B.

Media PA


 

March 2017

"MANY THANKS! Again, your customer service and products are superior. I will continue to recommend the Onyx Collection to our family and friends. All the best to you and the Onyx Collection!"

 

B.S.

Golden CO

 


March 2017

"I have just had Onyx installed into my bathrooms and I love it."

C.S.

Emmitsburg MD


March 2017

"We love the quality of your product. Thank you."

S.G.

Chesterfield MO


 

March 2017

"Thank you very much. The results are great. Your company is the best! I would certainly recommend your shower bases to others."

R.&B.A.

Bella Vista AR


 

March 2017

"Words alone can not describe how pleased I am with your products, sales, service and to the door delivery. EXCELLENT quality of craftsmanship, hands down! I have ordered the low profile threshold walk-in shower base, walls, accessories (caddies, grab bars, towel bar, topped with crown moldings). All professionally installed by my master carpenter. Now we are installing the custom made vanity top to match the shower. People reading this review should NOT settle for the "Big Box store standard shower insert" Look no further ...The Onyx Collection is the only choice you will need to make. Keep up the great work!! 5 out of 5 BIG STARS FOR THIS U.S.A. Company!"

L.S

Jacksonville IL


 

March 2017

"We installed one of the Onyx Collections last year, and we absolutely love it. Thank you. We couldn't be more pleased. I am so happy we found your products."

L.B.

Kansas City MO


March 2017

“Really like the quality of your product, the sizes you offer, the numerous color choices, the people you have on your phone service and that I can get some color samples. Your sink choices, too. Thank you!"

C.W.

West Point NE


 

March 2017

"I just wanted to drop you all a note to thank you for being such a great company! Your products as well as your service are simply not matched in our industry. The midwestern pride that you put into your products is admirable and sets you apart from most of our vendors. Again, thank you!”

K.J.

Lincoln NE


March 2017

"Hi Guys! I re-did my shower with all your products. Great stuff! Cheers!"

G.D.

Bowie MD

 


March 2017

"Thank you for making such a great product and for your wonderful customer service."

J.A.

Austin TX


March 2017

"Thank you​. I have installed​ an Onyx shower enclosure and I am very happy with it. Next is the vanity and linen with Onyx tops. I recommend it to everyone that mentions remodeling their bathroom to me. Thanks again,"

J.M.

Pekin IL

 


March 2017

"We just put the vanity in last night and placed our sink on ​top​ of it -- we couldn't have been any more pleased with the quality of work on it !!!!! Probably the smoothest part of our remodeling !! ​And​ we LOVE how beautiful it looks ! Thanks so much !"

B.&V.H.

Wellington KS

 


March 2017

"We ordered our ONYX material for our master bath shower surround from you in September 2016. With your tireless help we got the exact measurements for both the base and panels, which the contractor installed without issue. If you remember, we wanted the shower base recessed into the floor to better accommodate a wheelchair or someone with limited mobility.  We cannot thank you enough for the time you spent helping us with our order. We will certainly recommend ONYX to our friends and family. Regards,"

 

B.&R.D.

Sun City West, AZ

 


March 2017

"Hi. Greeting from St. Louis! We are building a new home and ordered 4 shower bases from Onyx. They arrived and 3 of the 4 have been installed. During our weekly walk thru with our general contractor/builder, he paused and told me "great find" on the Onyx shower bases. Since seeing them, he is now recommending them to his other clients. Just wanted to pass along this bit of positive feedback. Am always wanting small "Made in America" businesses to grow and flourish. Regards,"

P.C.

St Louis MO

 


March 2017

"I admire Onyx for the way your systems are run, your fast response times, and your amazing customer service. We love doing business with your company!"

K.B.

Englewood CO

 


March 2017

"Everyone at Onyx was so nice and helpful, the technician called ahead, did the repair, sent a picture and was SO helpful - as was EVERYONE at Onyx. The vanity top looks absolutely beautiful!"

B.B.

Nauvoo IL

 


March 2017

"Thank you! I am definitely going to order a lavatory from you, just need to decide a color. I appreciate the samples so I can better compare to the vanity. I have heard nothing but praises for your product, staff and company policies. Thank you again,”

 

J.P.

Portage MI

 


March 2017

 

"You are awesome. We have been dealers for a long time and it is so easy to sell your product. Everyone that answers the phone is terrific and I always get my questions answered quickly. All of your truck drivers are top notch. Thanks for everything."

S.H.

El Dorado KS

 


March 2017

"You guys are awesome. I will absolutely continue to encourage all of our clients to consider your products for their bathroom renovations. Thanks for great service to go along with such a great product line. I just got home from a job lead, and left them with Onyx samples to pick out for their new shower. We'll be talking to you guys soon! Thanks again,"

N.J.

Lamar MO

 


March 2017

"Thank you again for your response. I am very impressed with the Onyx website, and the customer service. We have remodeled our shower and vanity with the Onyx in the Tiramisu color, and we just love it."

L.C.

Merritt Island FL

 


March 2017

“Thank you so much.  We have finished our handicapped bathroom and we love it. The floor of the shower is rough; I don't have to worry about slipping. The handicapped railing to hold onto is perfect and we put the seat at chair height. It is wonderful and looks beautiful."

C.Y.

Urbandale IA

 


February 2017

''Had Onyx put in almost 10 years ago, still looks great! Thanks so much, you all have amazing customer service!"

L.Q.

St Louis MO


 

February 2017

''We just installed a Onyx walk in shower and double bowl vanity top. We love it."

R.H.

Columbia MO


February 2017

''We decided to redo our dated master bath and dressing room area this winter ... and ordered an Onyx counter and sink for the master. It was extremely easy to work with and looks beautiful. We were so pleased that we ordered a counter and sink for the dressing room. I was worried about my ability to fit the counter in snugly and we requested an extra tube of color match caulk. The company was great and sent the caulk right away. I am not a professional or a contractor but this material looks so great that you would think we had it professionally done. I would recommend your company to anyone looking to install or remodel a bath area. Thanks for the wonderful product and the great customer service."

G.&N.L.

Bella Vista AR


February 2017

''I love my new shower and lavatory! The install went very well and your product does trim and fit beautifully! I expect your company will be doing more business in our area in the future. Excellent product, excellent customer service."

D.H.

West Chesterfield NH


February 2017

''This will be the 4th replace/remodel that we have done with your products and we are very impressed with quality and ease of install. We are doing both a vanity top sink and around the shower wall panels in this bath remodel. Thanks again!"

G.M.

Grand Island NE


February 2017

''I have your product all installed now and loving it!''

B.W.

Fairfield IA


February 2017

''Loved Onyx product for our last bathroom remodel. This time we are remodeling the master bath."

D.P.

Oswego NY


February 2017

''Your rep showed up as was rescheduled, and he was very clean, very respectful, and very good at resolving/removing what ever was on my counter top in the bathroom !! I was so upset till he came and he quickly used 2 compounds on the area and the marred area just plain disappeared with the top now looking as perfect as the day received!!! All this under the company's warranty without a service fee is unbelievable and I have praised this to anyone I know and I will be posting a review online as well! I had fully expected the top to be needing replaced !! I am soo glad I spent the extra dollars for a top of the line product from a top of the line company, Onyx. Will never not purchase from Onyx in any future needs, what total peace of mind! Thank you ever so much,"

M.A.M.

Ladue MO


 

February 2017

''Thank you to everyone at the Onyx Collection, I recently completed a bathroom remodel using your products (I’m not a contractor, and this was my first total bathroom makeover, top to bottom, stem to stern).  I’d like to thank everyone who worked with me over the phone, and patiently answered my many, many questions along the way. The decision to use your products stemmed from your pre order support and your very helpful web site (especially the “how to” sections). Sincerely,"

R.O.

Queensbury NY


February 2017

''Thanks again for all of your help and support! Your company is very impressive which is why we try to sell everyone on this product when we quote a bathroom. Talk to you soon!"

C.H.

Syracuse NY


February 2017

''Thank you so much for the fast service! I ordered samples on Monday and received them today - Wednesday! Went to a dealer tonight and ordered my bathroom counter top - can't wait to get it!"

 

M.K.

Pewaukee WI


February 2017

''Good morning! We received our Onyx samples yesterday. Thank you very much!! You folks have such a great selection, we were having a difficult time making up our minds as to which one to choose. Friends and family will certainly be hearing from us about what a great product you have. Thanks again."

 

P.& E.H.

Webster NY


 

January 2017

''Last year you made us a lavatory and we recently installed it. It looks great and the installation went very well! We just ordered a second one. The first bathroom remodel looks so nice with the lavatory you made, we are anxious to get the second one done!"

B.F.

Tolono IL


January 2017

''We want to thank you very much for the prompt response to our problem with our counter top. We will recommend your company & product to anyone we know who's doing a remodel."

D.&N.M.

Plymouth MN


January 2017

"It’s great to see people stand behind their product and respond to their customers in a timely and professional manner. Thank you so much for your help."

J.S.

Jackson MI


January 2017

"We've renovated two bathrooms with Onyx and love it! Looking forward to our next project!"

R.R.

Basehor KS


January 2017

"I thought you would enjoy seeing the final product of our shower that you helped us achieve!  Thanks so much as we really enjoy it!  I mean we almost hate going on vacation and cannot

wait to get back home to our shower!"

P.P.

Mansfield GA


January 2017

"The only thing better than a new Onyx shower is two new Onyx showers. Best Christmas gift ever! Looks great. No more tile and grout. Love the walk in shower base!"

L.Z.

Lenexa KS


January 2017

"We purchased the shower and the top for the vanity from Onyx. We are very pleased with the final result. We want to say a special thank you to your employee that helped us with the vanity top. We bought the antique dresser to your location and he was a great help in figuring out the dimensions of the top, the placement of the bowl, and the edge for the top. Thank you to all of your staff for the great work."

G.R.

Beatrice NE


January 2017

"My wife and I have completed the installation. Our new shower jet tub and tub surround look great. Thanks for a great product."

B.B.

Dayton TN


January 2017

"I want to thank you again for all you do to help in customer satisfaction. You make my job much easier and I sincerely appreciate it."

R.W.

Republic MO


January 2017

"The shower works and looks awesome. My wife cannot wait until I install the second one!"

R.H.

South Lake Tahoe CA


January 2017

"I just installed an Onyx shower with by pass glass doors and I love it! Thank you!"

D.G.

Jerseyville IL


 

January 2017

"LOVE your product. My Dad used your shower surround panels and they look amazing. I am doing a complete renovation of my bathroom."

A.B.

Newfields NH


 

January 2017

"I am a contractor who recently bought a shower and vanity top. And installed this product for the first time. I have nothing but praise! Sizing options, colors, speed of delivery, communication, quality, delivery to job site.... All flawless! I will definitely try to use your product again in the future. Thank you for a great product!"

J.C.

Clifton Springs NY


January 2017

"I had my Onyx shower installed in August by a local contractor, and am very pleased with it!"

G.K.

Stanwood WA


January 2017

"Thanks again, Onyx has a great product with even greater service. Will continue to recommend to friends."

P.G.

Jackson MN


January 2017

"Thank you for the speed with which you replaced a tub wall panel last week. A contractor cut wrong and was in a panic because the homeowner was due back in a few days and the house only has one bathroom! The fact that you also did it as a courtesy to us just shows what a top-notch company you are. We sing your praises to anyone who will listen - you certainly set a high bar for anyone to come close to, with your excellent customer service! Thanks!"

G.W

Spearville KS


January 2017

"Your service is outstanding!!! You stand behind your product and go over and above with customer service. I am so glad I purchased Onyx! Thank you!"

L.M.

Bismark ND


January 2017

"We have had Onyx in our previous home and have requested our builder to use Onyx again. We have been very happy with how easy it is to keep Onyx clean and that it comes with such a great warranty."

J.F.

Shawnee KS


January 2017

"Just did a job with your material back in November and it looks awesome! Getting ready for another!"

M.L.

Oak Ridge TN


January 2017

"I would just ​like to ​thank you​!​ I purchased a complete ONYX shower with accessories. I was very impressed with my order--​ it is very attractive and it came very well packaged. ​ I will recommend it to friends and family​!​ Thanks!"

R.M.

Penfield NY


January 2017

"Thanks to your company, for taking care of the issue, we have a very satisfied customer. I probably do 20 or so Onyx showers a year. I also wanted to say thank you, and look forward to doing business with you for many years. Your company and products are tremendous!!!"

D.H.

Jefferson City MO


January 2017

"We really love the Onyx we put in the other bathroom. This will be a shower base and vanity top. Thank you. Best product ever."

J.G.

Woodbury MN


January 2017

"We installed our new bathroom lavatory yesterday and we love it! It is beautiful and was very easy to install. We definitely will order from you again. Thank you."

S.W.

Canon City CO


January 2017

"My husband and I purchased a shower from you 7 years ago and it is still wonderful. Some of my daughter's friends have now seen theirs and are also considering it instead of tile. We are so impressed with your customer service, we will tell all of our friends and family. I will also tell the manager at the store how happy we are with your customer service and also the product of course. Thanks again,"  

S.S.

Ankeny IA


January 2017

"To Whom it May Concern: I recently purchased a shower unit from Onyx and love it!"

J.K.

Rochester NY


January 2017

"Thank-you for taking your time to explain how to take care of our beautiful Onyx shower.

We have ordered a sink top from you. Onyx has quality products which are not found in today's world. We appreciate the quality and service of your company. Thank you for your superb service today!"

E&J. E.

Kansas City MO


January 2017

"We purchased an Onyx vanity top three years ago for our hall bath, and love it. We are now remodeling our master bath."

W.H.

Jarrettsville MD


January 2017

"We just installed an Onyx walk in shower and double bowl vanity top. We love it."

R.H.

Columbia MO


January 2017

"We have just installed a shower system this week and love it. Thanks again for your great products! "

J.W.

Manvel ND


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